Properties
A property is a location that groups assets — a site, a plant, a building, an estate, a customer address. It is the top level of your account, and it exists mostly so that a worker or a manager can find equipment by where it is.
Creating a property
Go to Properties and add one. Only the name is required; the address is optional but worth filling in. Creating a property is an owner-level action. Add every location you service before you start adding equipment — moving an asset between properties later is more work than putting it in the right place now.
If your business does not think in properties — a maintenance contractor thinks in customers and plants — rename the word. Under Organization settings you can call them Projects or Departments, or type your own word, and it carries across your dashboard.
The property page
Opening a property shows its assets with their service status at a glance — when each was last serviced, and which are overdue. It is the fastest way to see whether a location is on top of its maintenance.
Archiving
Archiving takes a property out of your main list. Archived properties live under View archived, and restoring one brings it back with its assets and service history intact.
Archiving also stops the work. Every asset under an archived property is closed to new service logs, so a worker who scans a QR code still on the equipment cannot start a service. On the web they get a short notice explaining the property was archived; in the app today they see a generic “not found” message instead. Restore the property to reopen them.
Nothing is deleted. An archived property, its assets, and every service log they accumulated are kept indefinitely, and restoring is one click with no time limit. Archive freely — it tidies your list, it does not throw anything away.